Live Support Knowledgebase

I have heard that it is dangerous to download from the Internet. Is the plug-in virus free?
From category: Knowledge Live Support

How can I save the Chat dialog from my session to review later?
From category: Knowledge Live Support

Can a support representative look through files on my computer without my knowledge?
From category: Knowledge Live Support

How does the service "Live Support" work?
From category: Knowledge Live Support

Is it true that my support representative can see everything on my screen?
From category: Knowledge Live Support

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