Get Support
STEP 1 - Search for an answer
The answer to your question might be here already. We are steadily collecting all customer questions and technical information in our Knowledge Base.
The Knowledge Base can guide you to the answers we have already collected to many user questions and technical problems. A few clicks and help is at hand on screen in one of our articles. You don't even have to type an e-mail or make a phone call!
STEP 2 - Your question is not answered
Deborah Stevenson - International Support English, French, Spanish
Phone: +32-70-233 103
Hot-Line hours (Central European Time / GMT +1 - Time zone converter):
- Monday: 9.30 - 12.30 and 13.30 - 16.30
- Tuesday: 9.30 - 12.30 and 13.30 - 16.30
- Wednesday: 9.30 - 12.30 and 13.30 - 16.30
- Thursday: 9.30 - 12.30 and 13.30 - 16.30
Note: on 21st January the hot line will be closed from 10.30 am to 2 pm
Marco Faldix - International Support German
Phone: 00800 27244235 (international free call for D, A, CH from fixed network)
Please note: the number starts with double zero 00
Hot-Line hours (Central European Time / GMT +1 - Time zone converter):
- Monday: 9.30 - 12.30 and 14.00 - 17.00
- Tuesday: 9.30 - 12.30 and 14.00 - 17.00
- Wednesday: 9.30 - 12.30 and 14.00 - 17.00
- Thursday: 9.30 - 12.30 and 14.00 - 17.00
- Friday: 9.30 - 12.30 and 14.00 - 17.00
If your provider has blocked 00800-numbers ask him to unblock. If the number does not work or if you use a mobile phone you need to call to +32-70-233 103 (normal fees)
Note: on 21st January the hotline is closed from 10.00 to 15.00
Chris Mac - Support in the US and Canada
Phone: (619) 424-9928
Hot-Line hours: Eastern Time - Time zone converter
- Tuesday: 8 am - 1 pm
- Wednesday: 8 am - 1 pm
- Thursday: 8 am - 1 pm
- Friday: 8 am - 1 pm
- Saturday: 8 am - 1 pm
Appointments on Request
Support@WHNow.com
Live Support
Having trouble getting RADAR, EH or a demo-version up and running?
We can solve the problem directly on your machine! All you need is a broadband internet connection on your PC.
Before you start a live support session, please fill in a Ticket via our Customer Care Service (click on the link in Step 2) and make an appointment with Deborah, Marco or Chris. We will explain to you how to connect.
Is it safe? Read about confidentiality
Find the support hotline, fax & e-mail for your specific country!
Find the contact information for the support service of your country here!

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