Knowledgebase

How to Allow Downloads on a Mac

The Mac operating systems are generally configured to allow downloads only from the Mac App Store.  For this reason, RadarOpus users will not be able to download and install updates for the program or to join us for live support.

Here is how to configure your computer to allow downloads from other developers:

Click on the Apple and then on System Preferences
Click on the Security and Privacy icon
Click on the General tab
Click on the lock and type in your password
Under "Allow Downloaded Applications from" choose "Anywhere"

Once the live update has been downloaded and installed, you can change the setting back to Mac App Store.

Note that for the Bomgar live support file, you do not have to change the setting, simply click on the button "Open anyway".


Entry from: 20.01.2015
This entry is located in category: Knowledge RadarOpus

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