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Logitech Wheel Mouse can cause Radar to crash

Cause

When the wheel of the mouse is used, in the graphical user interface (gui) tool used by Radar, the main loop causes Radar to crash. This is due to an incompatibility between this tool and some Logitech mouse drivers.

Solution

Un-install the Logitech Driver.  This will not cause any dysfunction of the mouse because it will use the standard windows driver instead.  The user will not experience any difference in the use of his mouse. 

The only effect of using the windows driver instead of the Logitech driver is that the user will not be able to change the mouse settings.

How can I do this?

To temporarily deactivate the driver, look for the Logitech Mouse and Keyboard settings icon in the system tray at the bottom right hand corner of your screen.

Position the mouse pointer on the icon and right click.  Choose Exit.
If you want to restart the Logitech mouse driver, click on the Start button -> Programs -> Logitech -> Mouse and keyboard -> Mouse and keyboard settings. Click on the Apply button, then OK.

To uninstall the Logitech driver:
Click on the Start button choose Settings -> Control panel -> Add or remove programs -> Logitech SetPoint

Simply removing the driver from the hardware device manager is not sufficient to actually remove the driver.


Entry from: 20.11.2007
This entry is located in category: Knowledge Hardware