Knowledgebase

Cause

A file in the temporary directory is conflicting with the files extracted or used. 

Occuring when

when starting the installation

Solution

Apply one of the following solutions:

1. Go to the default System Temp directory on the machine and delete all of the files in it by following these step:

• Launch the file cmd.exe on Windows NT, Windows 2000, or Windows XP machines or DOS prompt on Windows 9x or Windows Me machines
• Type Set on the command prompt and press Enter. This displays all the environment variables on the machine including TEMP
• TEMP holds the path to the default Temp Directory on the machine. Go to this location through Windows Explorer and delete all the files in this directory
• Relaunch the installation of the Archibel software

2. On Windows NT4, 2000 and XP: 

• create a new folder C:\TEMP on the hard disk
• open the Control Panel (Start, Settings, Control Panel)
• double click the icon SYSTEM
• select the thumbnail "Advanced"
• click on "Environment Variables..."
• select the variable TEMP and click "Edit..."
• in the field "Variable Value:" type C:\TEMP and click OK
• click OK and again OK to close the System Properties
• Relaunch the installation of the Archibel software

Program

• Any Program

Operating system

• Any operating system