Knowledgebase

Cause

1. The new catalogue.nfo file has not been copied correctly during the installation process; to check this open C:\EH\EH.LOG. If there is a line KLY1.DE it indicates that the catalogue file has not been copied correctly.
   
2. You have made an Upgrade from German database S3 to S5: in this case you get an error message because the program trys to open the last used database, but as S3 is no longe present it cannot be opened. 
   

Occuring when

• When starting EH

Solution

1. Close EH and copy the attached catalogue.nfo file into the C:\EH\SYSTEM folder; restart EH.
2. Open Windows Explorer and find C:\EH. Doubleclick on the EH.INI file. Finde the line "last file=......." and delete everything after the sign =. Save the changes and close the EH.INI file.
   

Note:

• the new catalogue.nfo file has the same size as the old one but the content of the new file is different.
  
• the file should not been downloaded by all userswith access to the  databases  H8 - G6 - G7 - G8 - G9

Program

• EH 2.2 with German databases

Operating Sytem

• All OS